Effective Date:30 Sep 25

At Ameya, we committed to protecting the privacy and confidentiality of our clients, employees, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in connection with our home care services.

1. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, age, gender, address, phone number, email.
Health Information: Medical history, prescriptions, care needs, and doctor’s instructions (only with consent).Service Records: Details of care provided, schedules, and progress notes.
Payment Information: Billing address, payment method, and transaction details.
Employment Data (for staff): Background checks, qualifications, work history, and emergency contacts.

2. How We Use Your Information
We use the collected information to:
Deliver safe and personalized home care services.
Communicate with clients and their families regarding care plans.
Manage billing, payments, and accounting.
Recruit, verify, and manage employees and caregivers.
Improve our services, safety standards, and client satisfaction.
Comply with legal and regulatory requirements.

3. Information Sharing
We do not sell or rent personal information. We may share information only with:
Authorized caregivers and healthcare professionals directly involved in client care.
Legal or regulatory authorities when required by law.
Service providers (such as billing or IT support) under strict confidentiality agreements.

4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Access to sensitive information is limited only to authorized personnel.
5. Your Rights
Depending on applicable law, you may have the right to:
Access, correct, or update your personal information.
Withdraw consent for data processing.
Request deletion of your information, subject to legal or contractual obligations.
File a complaint with a data protection authority if you believe your rights are violated.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
7. Third-Party Links
Our website or communications may contain links to external sites. We are not responsible for their privacy practices

8. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us.